VoiceLens Knowledge & Commercial Ops
Don’t just store the call. Learn from it.
The go-to knowledge management and support/sales boosting tool for teams attached to Talos deployments — issues, coaching, and Ask from conversations you already have.
VoiceLens connects 3CX or uploaded audio, reads outcome, score, and sentiment, then keeps the lesson — issue, article draft, or coaching evidence.
Operations leads see what needs attention; QA runs sessions with evidence; knowledge and product teams capture recurring asks.
Ask the workspace in English or Greek. Not a clinical device — commercial and service ops intelligence that compounds every deployment.
Positioned under Integration as the default tool for knowledge management and support/sales performance around Talos solutions.
Seeded from VoiceLens public product positioning
- Support or sales teams live on 3CX or recorded calls
- Monday still starts with “which calls should we listen to?”
- The same customer issues repeat without a shared answer
- You want AI budget and retention under your control
Outcomes
- Recurring issues surface with recommended review
- Coaching with evidence, not guesswork
- Reusable knowledge from real conversations
- Controlled AI spend per workspace
Tools
Markets
Method
Integration solutionsCompose this offering for your organisation
We will map connectors, security posture, and go-live scope.